Hotel address
Kirchenallee 34–36
20099 Hamburg

Arrival by train:
From Hamburg Central Station, follow the signs towards Kirchenallee. The hotel is located directly opposite the station.

Arrival by car:
See the address above.

From the north:
Leave the A7 at the Hamburg-Stellingen exit and follow the signs to HH-Centrum. Continue towards Hamburg Central Station (Hauptbahnhof).

From the east:
Follow the A24 to the end of Horner Kreisel and leave the roundabout at the second exit (Sievekingsallee). Continue towards Hamburg Central Station (Hauptbahnhof).

From the south:
Follow the A255 to the end and follow the signs to “HH-Centrum”. Continue towards Hamburg Central Station (Hauptbahnhof).

For parking, use this address:
Borgesch 1
20099 Hamburg

For further details, please see “Where can I park?”

Arrival by plane:
From Hamburg Airport, take the S1 S-Bahn towards Wedel (Holst) and travel to Hamburg Central Station (Hauptbahnhof). Exit the station in the direction of Kirchenallee. The hotel is located directly opposite the station.

The journey from Hamburg Airport by taxi takes approximately 30 minutes, depending on traffic conditions.

A public car park is located directly behind the hotel and is open 24 hours a day.

Address for satellite navigation:
Borgesch 1
20099 Hamburg

Reichshof Hamburg has a limited number of parking spaces available at a reduced guest rate. These spaces are allocated upon arrival and are subject to availability.

Parking operates using Automatic Number Plate Recognition (ANPR).

How it works:

• Before checking in, drive directly into the car park and use the parking spaces designated for Reichshof Hamburg.
• Your vehicle registration number will be automatically recorded by camera upon entry.
• When checking in at reception, please provide your vehicle registration number.

To enable you to exit the car park, your parking session must be validated and activated at reception during check-in. For further details, please check here.

Information for EasyPark App Users

If you use the EasyPark app, please deactivate the automatic camera recognition function in the app before entering the car park. Failure to do so may result in your parking session being charged twice.

Guest parking rate: €30 per 24-hour period (valid from 12:00 noon until 12:00 noon the following day).

Reichshof Hamburg does not operate its own shuttle service.

By S-Bahn:
From Hamburg Airport (HAM), take the S1 S-Bahn towards Wedel and travel to Hamburg Central Station (Hauptbahnhof). Exit the station via the Kirchenallee exit. The hotel is located directly opposite the station.

By taxi:
A taxi journey from Hamburg Airport to the hotel takes approximately 30 minutes, depending on traffic conditions.

Guests who book our Best Flexible Rate (with or without breakfast) directly via our website or through our Reservations Team (reservation@hamburg-reichshof.com) enjoy a range of exclusive benefits, including:

• Guaranteed best available rate
• €15 food and beverage voucher, redeemable at EMIL’S Bistro, Café & Bar and Bar 1910
• Flexible cancellation conditions
• Personal concierge service
• Complimentary luggage storage (subject to availability)
• Personalised assistance from our Reservations Team to tailor your stay
• Automatic membership of Club Reichshof from your very first stay, including exclusive member benefits

Please note that these benefits do not apply to packages, advance purchase rates or other promotional offers.

Check-in is available from 3:00 pm.

Subject to availability, early check-in may be arranged for an additional charge. Please contact the hotel prior to your arrival if you wish to request this service.

Check-out is until 12:00 noon on the day of departure.

Should you require a later departure, please contact our reception team. Late check-out may be available, subject to availability and an additional charge.

Yes. Reichshof Hamburg is open 24 hours a day, 365 days a year.

Reservations may be amended or cancelled in accordance with the cancellation policy of the rate booked.

Most flexible rates can be cancelled free of charge until 4:00 pm on the day of arrival. Please refer to your booking confirmation for the exact terms and conditions applicable to your reservation.

Should you require any assistance, please contact our team at: info@hamburg-reichshof.com

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• Maestro
• Cash

Please note that a valid credit card is required to guarantee your reservation.

Yes. Reichshof Hamburg offers connecting rooms for families and groups.

Should connecting rooms not be available, we will gladly arrange rooms located adjacent to one another or as close together as possible, subject to availability.

Complimentary luggage storage is available for all guests.

Should you wish to leave your luggage with us before check-in or after check-out, our reception team will be pleased to assist you.

Yes. We offer a professional laundry service for our guests.

A laundry bag and price list can be found in your room. Simply leave your laundry according to the instructions provided, and our team will take care of the rest.

Yes. Our modern fitness centre is available exclusively to hotel guests and is accessible 24 hours a day.

It is equipped with a selection of contemporary cardio and strength-training equipment, allowing you to maintain your fitness routine throughout your stay.

Yes. Every guest room is equipped with a hairdryer for your convenience.

Yes. Our concierge is delighted to assist with recommendations for restaurants, sightseeing, museums, exhibitions and cultural events, as well as arranging tickets and personalised experiences during your stay.

Hotel bicycles are available for hire:

• €10 for up to four hours
• €14 for a full day

Unfortunately, Reichshof Hamburg does not offer car hire directly. Our reception team will be happy to recommend reputable local car rental companies.

Our Extra Large Rooms and Suites provide ample space for families. Alternatively, we offer connecting rooms, subject to availability.

Children up to and including the age of 12 stay free of charge when sharing their parents’ existing bed.

If you require a baby cot or an extra bed, please let us know at the time of booking. Extra beds are available in our Extra Large Rooms and Suites only.

Additional charges apply as follows:

• Children aged 13 years and older: €15 per night (without breakfast) or €25 per night (including breakfast)
• Additional adults (from the third guest onwards): €30 per night (without breakfast) or €50 per night (including breakfast)

Dogs are very welcome at Reichshof Hamburg.

To ensure your four-legged companion enjoys a comfortable stay, we provide a cosy blanket, food and water bowls, complimentary treats and dog waste bags.

The charge for bringing a dog is €35 per night.

Dogs are also welcome in EMIL’S Bistro, Café & Bar, where you are invited to enjoy breakfast, drinks or light meals together.

Should you have any questions or special requests regarding your stay with your dog, our reception team will be delighted to assist you.

Yes.

Our EMIL’S is located in the heart of the hotel and serves modern cuisine with French influences.

For dinner reservations, we recommend booking your table in advance.

We recommend reserving your table in advance, particularly for dinner.

Reservations can be made online or by contacting our team directly.

EMIL’S
Ground Floor, Reichshof Hamburg
Telephone: +49 (0)40 370 259 453
Email: stadtrestaurant@hamburg-reichshof.com

We look forward to welcoming you.

Of course.

Should you require gluten-free, lactose-free, vegan or other special dietary options, please let us know before your arrival by contacting:

info@hamburg-reichshof.com

Our kitchen team will be pleased to accommodate your dietary requirements wherever possible.

Yes. Start your day with our extensive breakfast buffet, served daily in Stadt Restaurant.

Breakfast is available:

• Monday to Friday: 6:30 am–11:00 am
• Saturday, Sunday and public holidays: 7:00 am–12:00 noon

Our buffet features a wide selection of hot and cold dishes, freshly baked breads and pastries, seasonal fruit, regional specialities, as well as vegetarian, vegan, lactose-free and gluten-free options.

If you prefer an à la carte breakfast, EMIL’S Bistro, Café & Bar serves a selection of breakfast dishes and speciality coffees from 9:00 am onwards – perfect for a relaxed start to the day or an informal breakfast meeting.

Yes.

EMIL’S Bistro, Café & Bar offers a dedicated children’s menu featuring a selection of simple, freshly prepared dishes designed especially for our younger guests.

Our service team will be delighted to provide further information and recommendations during your visit.

Situated in the heart of Hamburg, Reichshof Hamburg is in the perfect location from which to explore all that the city has to offer. It is located opposite the city’s main train station, making it an ideal base from which to travel to other parts of the city.

The main shopping street, Mönckebergstraße, is 500 metres away, while the museums, Alster Lake, theatres and Hamburg’s Rathaus (historic City Hall) are all within a 15-minute walk.

The hotel team is committed to providing guests with impeccable service while placing a sustainable ethos at the heart of its hospitality.

We are pleased to announce that we established a Hotel Green Team in 2024 and have been Green Key certified since January 2025.

For further details on our sustainability charter and Green Key certification, please check here.