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Privacy Policy

We are pleased to welcome you on our website and would like to thank you for your interest in our company. Protection of your privacy when using our website is very important to us. Therefore we handle carefully with your data and try to protect them from abuse.

We intensively care about data protection, so that you can visit our website without any objections. We act in accordance with legal duties regarding protection of personal data and data protection.

Reichshof Hamburg is part of EVENT Hotelgroup. With this data protection statement we would like to inform you about storage of data and how we use this information under consideration of German jurisdiction. Our data protection corresponds to the actual “Bundesdatenschutzgesetz” (BDSG). Regarding usage of internet, we realign on the German “Telemediengesetz” (TMG).

By agreeing to this Privacy Policy, you consent to the use of your data described below. You can revoke consent to the collection, use and disclosure of your personal information in whole or in parts at any time. To do this, please contact the responsible entity.

You can save and/or print this privacy statement at any time via the appropriate function of your internet browser.


Responsible entity for the collection, use and processing of your personal data in accordance with the Federal Data Protection Act is:

Grand Hotel Berlin Betriebs GmbH
Konrad-Adenauer-Ufer 5-7
50668 Köln

If you want to revoke the survey, process and use of your personal data according to this data protection statement completely or in parts, please pose your enquiry by post or by email to the responsible entity.

Survey, processing and use of personal data

You can visit our website without leaving any personal data. Our webservers automatically save information of general nature, so-called log-data, such as the name of your internet provider, the website from which you visit us and the pages of our website that you view, date and duration. This information does not relate to you as a natural person, it is analyzed for statistical purposes only and the user remains anonymous.

We only use your personal related data as announced, such as name, address, account details, id-card number, telephone number, email-address or IP-number. We only collect and/or make use of this data, regulated on a legal basis and when you passed over this information voluntary or if you agreed to the usage of your personal data.

This data is usually requested, when you place an online booking or an enquiry with us.

We use your personal data also for commercial and marketing reasons to the legally regulated extent. In addition, we use your data only if you have given your express consent. We are happy to inform you about special offers, when you gave this task as part of the booking process via ticking the respective check box your consent. The appropriate consent can be revoked at any time by notice to the entity responsible.

In addition, we use your e-mail address for advertising and marketing purposes as part of our Newsletter, if you have given us your consent. Your permission is given according to the legal requirements exclusively on the so-called double opt-in method. You will receive our newsletter only. when you click on the confirmation link that will be provided upon request by e-mail. The appropriate consent can be revoked at any time by notification to the responsible body or by clicking on the link in the newsletter.

If you use our services to complete, only data is usually collected, we need to provide the service. If we ask you for further information, this information is voluntary. Your personal data is only processed in order to provide the requested service and to protect our own legitimate business interests.

Transfer of data to third parties and international transfer of data

Our company is part of EVENT Hotelgroup. As an international operating company EVENT Hotelgroup wants to secure the same services offered in Sweden as in Paris. To meet this expectation, we built up a global network consisting of branches, data processing centres, reliable marketing partners, service providers, service centres and highly qualified contributors. Therefore, your personal data are transferred strictly on legal regulations to the afore-mentioned establishments, which might not be located in your home country. Even if the respective laws in these countries were not as strict and capacious as in your home country, EVENT Hotelgroup does its utmost to guarantee protection of your personal data as described in this data protection statement. Your personal data is never sold, leased or provided to third parties without your approval. Transfer of personal data to administrative or public institutions only on restricted legally basis.

Web analysis service

Our website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files, which are saved on your computer to enable an analysis of the usage of the website. This information produced by the cookies generally is transferred to and saved on a server of Google.

As we have activated IP-de-personalization on our website, your IP-address will be shortened by Google within member countries of the European Union or within other countries, which are members of the European Economic Area. Only in exceptional cases your full IP-address will be transferred to a server of Google in the USA and then shortened. Google will use this information on our behalf to evaluate your usage of this website, to make up reportings regarding website activities and to deliver further services to us with respect to usage of this website and internet in general.

The IP-address transferred by Google Analytics will not be merged with other Google data. You can prevent saving of cookies by an accordant adjustment of your browser software; but we have to draw your attention to the fact that some functions of our website might then be restricted.

You can prevent collection of all data produced by cookies and usage of webiste related data (inc. your IP-address) and data processing by Google by downloading and installation of the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Stop Google Analytics

Tracking Services

The following trackers are used on this website:

Map Service of Google Maps

With our Internet presence, we use Google Maps (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) in a range of areas to display maps and to create arrival directions. Through the use of this website, you agree to the collection, processing and use of data by Google, it’s representatives, or third parties, which has been automatically collected and which has been entered by yourself.

For Google Maps you can find the Terms of Use under Terms of Use for Google Maps and the Privacy Policy under Google Privacy Policy.

Google may devolve the information collected by Google Maps to third parties, so long as  this is legally prescribed or so long as third parties process this data  on behalf of Google. It cannot be ruled out that Google connects your IP-address with other Google data. It is technically possible that Google could identify individual users using the acquired data. We have no influence on whether personal data and personal profiles of Google website users could be processed for other purposes. You have the option to simply deactivate the services of Google Maps and thereby prevent the transfer of data to Google. Additionally, you may deactivate Javascript from your browser. However, in this case you will not be able to display the maps.

Useage of cookies

This homepage uses so-called cookies to make our range more effective, user friendly and saver. Cookies are small textfiles, which are stored on the user’s plattform. With these textfiles the webserver saves preferences and adjustments on the user’s processor, which are rebuilt automatically on occasion of a future access to this homepage. During this session the server is able to save your reservation options for the whole session, even if there is a switch between different homepages.

The following data is saved:

  • Browsertype / -version
  • System Software
  • Referrer URL (last accessed page)
  • Time of server access

Most browsers accept cookies by default. You can control usage of cookies by modifying the options of your internet browser or deactivate them completely. With restricted usage of cookies functionality and presentation of our websites might also be fragmentary.

Google reCAPTCHA

We use Google’s reCAPTCHA service, which protects our site from spam and misuse. The service prevents automated software (so-called bots) from executing abusive activities on our websites, which means that it is checked whether the entries made actually come from a human being. Google collects the following data:

  • Referrer (address of the page where the captcha is used)
  • IP address of the user
  • Google account (if the user is registered with Google, this is recognized and assigned)
  • The input behavior of the user (eg, input speed into the form fields, order of selection of the input fields by the user) is used to improve pattern recognition on Google.
  • Browser, browser size and resolution, browser plugins, date, language settings
  • Presentation instructions (CSS) and scripts (Javascript) of the website
  • Mouse and touch events within the page

Google also reads cookies from other Google services, such as Gmail, Search, and Analytics. All data are encrypted and sent to Google. There is no reading or saving of personal data from the input fields of the respective form.

For more information about Google’s privacy policy, visit http://www.google.com/policies/privacy/


As part of EVENT Hotelgroup, our company is obliged to the high security standards of EVENT Hotelgroup. We use technical and organisational measures of security acc. §9 BDSG to protect the personal data given against accidental or intended manipulation, loss, distruction or unauthorized access. Our security measures are developed continuously according to latest technical improvements. Access is limited to entitled employees, who are concerned with the technical, administrative or editorial servicing. Otherwise, data protection is strictly separated according to the respective departments in our company

Right of information / public memornadum

According to §34 BDSG customers have the unlimited right to free of charge information about their personal data. According to §35 BDSG customers have the right to insist on cancellation or clearance of ineligible data and / or correction of wrong data. By application we will give written advice about coverage and details of personal data. If possible, we will take all measures to actualize and / or correct the client’s personal data. In this case, please address directly the General Manager of the respective hotel.

According to §4g of BDSG data protection relevant information have to be available for everyone in an appropriate way. We have published respective information in its public memorandum.

Additional questions

If you need any further information or in case of any problems, please do not hesitate to contact our Data Protection Assignee:

Crusader Investments B.V.
Konrad-Adenauer-Ufer 5 – 7
50668 Cologne
Phone: +49 221 973056-504